Privacy Policy

Last Updated: January 08, 2026

Welcome to Great White North Lotto. We are committed to protecting your personal information and your right to privacy. As a licensed lottery operator in Canada, we adhere to strict regulatory standards regarding data protection, security, and responsible gaming. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

1. Introduction and Scope

Great White North Lotto ("we," "us," or "our") operates the website greatwhitenorthlotto.com (the "Site"). This policy applies to all users ("you" or "Players") who access our Site, create an account, or purchase lottery tickets. By using our services, you consent to the data practices described in this policy.

We process your data in accordance with Canadian federal and provincial privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

To provide secure, official lottery services and comply with legal requirements, we collect several types of information:

2.1. Personal Identification Information

When you register an account to buy tickets, we require:

  • Full legal name (to verify identity and process payouts).
  • Date of birth (to strictly enforce the 19+ age restriction).
  • Residential address in Canada (to verify eligibility).
  • Email address and phone number (for account security and winner notifications).
  • Government-issued ID details (where required for high-value prize claims).

2.2. Financial Information

When you purchase tickets, we collect payment information. Please note that we do not store full credit card numbers on our servers. Transactions are processed through certified, PCI-DSS compliant payment gateways. We store only transaction records (date, amount, transaction ID) for audit and tax purposes.

2.3. Technical and Usage Data

We automatically collect information about how you access our Site, including:

  • IP address and geolocation data (to ensure you are physically located in an authorized jurisdiction).
  • Browser type, operating system, and device information.
  • Login history and page interaction logs.

3. How We Use Your Information

We use your data solely for legitimate business purposes and legal compliance:

  • Account Management: To create and manage your player account, process ticket purchases, and maintain your transaction history.
  • Age & Identity Verification: To confirm you are 19 years of age or older and eligible to play, satisfying Know Your Customer (KYC) regulations.
  • Prize Payouts: To contact you if you win and facilitate the secure transfer of winnings.
  • Regulatory Compliance: To comply with anti-money laundering (AML) laws and reporting requirements of Canadian gaming authorities.
  • Service Improvement: To analyze user behavior and improve website functionality and security.
  • Communication: To send transaction confirmations, draw results, and (if you opt-in) promotional offers.

4. Age Verification and Protection of Minors

Great White North Lotto is strictly for persons aged 19 and over. We use third-party identity verification services to cross-reference the data you provide during registration. If we cannot verify your age, your account will be suspended immediately. We do not knowingly collect data from minors. If we discover that a minor has provided us with personal information, we will delete it immediately and report the incident as required by law.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

  • Service Providers: With trusted third parties who assist us in operating our website, processing payments, or performing identity checks. These parties are contractually obligated to keep your information confidential.
  • Regulatory Authorities: We may disclose data to provincial or federal gaming regulators, law enforcement, or tax authorities if required by law or to protect against fraud and money laundering.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, player data may be transferred as a business asset.

6. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL Encryption: All data transmitted between your browser and our servers is encrypted using Secure Socket Layer (SSL) technology.
  • Access Controls: Access to personal data is restricted to authorized employees who need it to perform their job duties.
  • Regular Audits: We conduct regular security audits and vulnerability assessments.

Despite our best efforts, no method of transmission over the Internet is 100% secure. You are responsible for keeping your password confidential.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including satisfying legal, accounting, or reporting requirements. Typically, player transaction records are kept for a minimum of seven (7) years in accordance with Canadian tax and gaming laws. Once the retention period expires, your data is securely deleted or anonymized.

8. Cookies and Tracking Technologies

We use cookies to enhance your experience, remember your login status, and ensure the security of your session. You can control cookie preferences through your browser settings. However, disabling essential cookies may prevent you from logging in or purchasing tickets.

9. Your Rights

Under Canadian privacy laws, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data (subject to legal retention requirements).
  • Withdraw consent for marketing communications at any time.

To exercise these rights, please contact our Privacy Officer at the email address provided below.

10. Responsible Gaming

As part of our commitment to responsible gaming, we use your data to monitor for signs of problem gambling. We provide tools such as deposit limits, loss limits, and self-exclusion. If you choose to self-exclude, we will retain your data specifically to block your access to our services during the exclusion period.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The "Last Updated" date at the top of this page will indicate when the latest revisions were made. We encourage you to review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact our Data Protection Team:

Great White North Lotto Inc.
Attn: Privacy Officer
123 Maple Ave, Suite 400
Toronto, ON, M5V 2T6
Email: [email protected]