Your privacy is important to us
Last Updated: December 2024
We collect personal information including name, email, phone number, address, date of birth, and payment information when you register or purchase tickets. We also collect usage data and device information to improve our services.
Your information is used to process ticket purchases, verify age (19+), communicate about wins and promotions, send conservation updates, improve our services, and comply with legal requirements.
We do not sell your personal information. We may share information with payment processors, conservation partners (aggregated data only), regulatory authorities as required, and service providers who assist in operations.
We implement industry-standard security measures including encryption, secure servers, regular security audits, and access controls. However, no system is 100% secure.
You have the right to access your data, request corrections, delete your account (subject to legal requirements), opt-out of marketing communications, and request data portability.
We use cookies for essential site functionality, analytics, and personalization. You can manage cookie preferences in your browser settings.
When you participate in our conservation programs, we may share aggregated, non-personal data with partner organizations to demonstrate impact.
We may update this policy and will notify users of significant changes via email or website notice.
For privacy concerns:
[email protected]
Phone: 1-800-GO-NORTH
Mail: 123 Great North Road, Whitehorse, YT Y1A 0C6