Responsible Gaming

Your well-being is our priority

1. Our Commitment

Great White North Lotto is committed to promoting responsible gaming and protecting our players. Gaming should be entertainment, not a way to make money or solve financial problems.

2. Age Restrictions

You must be 19 years or older to participate in lottery games in Canada. We verify age during registration and may request additional verification if needed.

3. Play Within Your Means

• Set a budget before you play and stick to it
• Never chase losses
• Treat lottery as entertainment, not investment
• Don't borrow money to play
• Balance gaming with other activities

4. Warning Signs of Problem Gaming

Be aware if you experience:

• Spending more than you can afford
• Gaming interfering with work, school, or relationships
• Lying about gaming habits
• Feeling anxious or irritable when not gaming
• Using gaming to escape problems
• Neglecting responsibilities

5. Self-Exclusion Program

If you feel you need a break, we offer self-exclusion options:

• Temporary exclusion: 1 month, 3 months, or 6 months
• Permanent exclusion: Indefinite ban from all services
• Contact us to enroll: [email protected]

6. Spending Limits

You can set daily, weekly, or monthly spending limits on your account. These limits help you stay in control and can be adjusted at any time (changes take 24 hours to take effect).

7. Reality Checks

We provide optional session time reminders to help you track how long you've been playing and encourage regular breaks.

8. Help and Support Resources

Problem Gambling Helpline: 1-866-531-2600 (24/7)
Gamblers Anonymous Canada: www.gamblersanonymous.org
Responsible Gambling Council: 1-888-391-1111
ConnexOntario: 1-866-531-2600

9. For Friends and Family

If you're concerned about someone's gaming habits, resources are available to help. Contact the Problem Gambling Helpline for guidance on how to help a loved one.

10. Our Responsible Gaming Features

• Mandatory age verification
• Self-exclusion options
• Spending and time limits
• Reality check reminders
• Access to support resources
• No credit for gaming purchases

11. Contact Us

For responsible gaming support: [email protected]
Phone: 1-800-GO-NORTH
We're here to help 7 days a week.